How long does dsw take to deliver

The stores are always clean and organized and a pleasure to pursue. Love you DSW! Tip for consumers: If you love shoes, you'll love DSW. The shoes I received took a very long time because my order was lost The quality also leaves a lot to be desired. My first time ordering from this company and all went well. Can't beat that. Again, this is my first time ordering from this company online.

Will re-review in the future if i purchase anything else. I ordered a pair of sneakers from dsw. I received an initial email saying that when item was ready for shipping I would be contacted. Two weeks plus later I contacted customer service and was told that item was delayed because of inventory. Last night I finally get an email that my order was cancelled because item is no longer available.

Why didn't dsw inform me weeks before that item was not available or they were having issues fulfilling my order? Why did I have to call customer service? Such poor service…. And in the meanwhile since I placed the order, my inbox is inundated with emails from dsw everyday trying to get me to order stuff. First time ordering online, when I received the shoes they were the wrong color, I took it in the store for an Exchange and was told I had to pay additional money for taxes.

Why am I paying additional money when its DSW error. Then I didn't learn from the first time and decided to order another pair of shoes since I recieved points, shoes was delivered but wrong size.

Now again I have to waste my time driving to fedex to drop off the return and hope I get the right size. I purchase items online and pay through PayPal. My bank is filing a dispute for 2 ACH charges. Disappointed in the response and denial by both entities. Tip for consumers: Disappointing customer service. I order the new Sketchers arch fit they must have been returned they where just thrown in a box missing one shoes las box was cut must have been marked down.

I paid Dollars for them. I'd never place an order with DSW again. The worst customer service I've ever experienced. And no offer of a discount after waiting two weeks for a pair of shoes!?! I'll shop at Shoes. DSW doesn't care to keep good customers. I've had good shopping experience. They have great discounts and deliver my orders on time. For now, I made only one order but I think more is coming.

There is myus. Additional shipping costs with this third party applies for international shipping. It is an automative system that tries to calculate the hold time based on how many calls have finished vs how many calls are coming in. It is annoying to be on hold for awhile but shoephoria! Center is the only call center in the nation, with a lot more shoe lovers calling in at once than the call representatives that are available.

No, once they are out of stock online and in stores it means the manufacturer completely ran out of supply. There is always a chance it will be restocked, though! Saturday and Sunday are not included as business days, and if the order is placed aftrr 4pm ET the first business day begins the next day.

Grat question! It is all part of a contract with thr manufacturer. Free shipping and great prices for shoes, boots, sandals, handbags and other accessories at DSW. Share on Twitter. Add a note optional - e. Write a Review Ask a Question. Ratings On Other Platforms. Better Business Bureau. Corporate Values. Overview DSW has a consumer rating of 2.

Positive reviews last 12 months : What reviewers want you to know Positive highlights No positive highlights yet. Critical highlights Two weeks plus later I contacted customer service and was told that item was delayed because of inventory. Top Positive Review. Top Critical Review. Rating 5 stars Other Verified purchase. Verified site experience.

Contains image or video. English only. Reviews that mention popular keywords customer service Shane C. Comment Thank you Share Helpful Michael T. Comment Thank you Share Helpful 1. Theresa D. Comment Thank you Share Helpful 2. Shawn L. Comment Thank you Share Helpful 0. Pamela G. Comment Thank you Share Helpful 8. Michael F.

Eric C. Barbara C. Tip for consumers: Keep on keeping on Johnny J. Diana P. Janelle R. Michelle B. Ingrid M. Liz M. Verified purchase. Colette K. Products used: Shoes, accessories. Ryan A. Bendetta S. Daba W. Products used: None. Carla H. Tip for consumers: Disappointing customer service Products used: Boots and shoes. Melinda K. Amber F. Layla W. Take pictures on the day it arrives and contact dsw immediately.

Any issues contact BBB. By Shawn L. By Abby S. According to their website and receipt, yes you can. By Pamela G. Call customer service By renee d. Get notified about new answers to your questions. Free shipping and great prices for shoes, boots, sandals, handbags and other accessories at DSW. Check your Order Status. Order Number.

Purchaser Email. Go Back Home. Powered by eGifter opens in new window. Track your DSW order status with tracking number, get real time notifications when your parcel delivery status updated.

If you have not received a shipping update on the status of your item within I placed an online order to be shipped to the store last week, supposed to be days. It's been 7 - my order status just says "In Process", live Not your computer? Use Guest mode to sign in privately.